About this policy
The following sets out how the Friendly Societies of Australia (FSA) safeguards your privacy.
The FSA recognises the importance of protecting your privacy. We are committed to ensuring the continued integrity and security of personal information you entrust to us. Our aim is to comply, at all times, with privacy laws (incorporating the Australian Privacy Principles) that apply to us. If you have a comment, query or complaint regarding a privacy matter, we encourage you to make contact with us.
We usually collect personal information directly from you during the course of you accessing this website. Personal information we collect could include your name, email address and phone number.
When you visit our website or other web-based content and services, either we or our service provider will record information (such as your computer’s IP address and top level domain name, the type of browser you are using, the date, time and pages accessed) in relation to your visit.
Use and disclosure
We use your personal information in order to assist you with your queries or concerns.
Storage and security of your personal information
The FSA strives to keep the personal information that we hold about you secure and to protect it from loss, unauthorised access, use, modification or disclosure. Your personal information is stored within secure systems that are protected in controlled facilities. The FSA respects the confidentiality of any personal information held by the FSA. In the unlikely event that your personal information is subject to a data breach, we will promptly notify you if we believe this may have a serious consequence for you.
Changes to this policy
Privacy concerns or complaints
Should you have any privacy concerns and/or complaints about accessing our website, please contact the FSA about this via the “Contact Us” page. You are also free to contact the Office of the Australian Information Commissioner (phone: 1300 363 992; email: firstname.lastname@example.org; website: www.oaic.gov.au).
Further information about privacy
You can find more information about privacy, including information about specific issues, answers to frequently asked questions and links to the 13 Australian Privacy Principles, on the Office of the Australian Information Commissioner website: www.oaic.gov.au.